Keeping track of your electricity bill is essential for managing your household expenses. Kenya Power and Lighting Company (KPLC) offers a convenient way to do this through their USSD service. This article will guide you on how to check your KPLC bill using a USSD code on your mobile phone.
What is USSD?
USSD stands for Unstructured Supplementary Service Data. It’s a technology used to access information and services through your phone by dialing a specific code. It’s a menu-driven system that allows you to interact with KPLC’s platform without an internet connection.
The USSD Code for KPLC Bills
The USSD code for accessing KPLC services, including checking your bill, is *977#. Once you dial this code, you’ll be presented with a menu with various options.
Steps to Check Your KPLC Bill Using USSD
- *Dial 977# on your phone.
- You’ll receive a menu with several options. Look for the option related to “Bills” or “Postpaid Services.” The exact wording might vary depending on KPLC’s updates.
- Select the option for checking your bill. You might need to navigate through sub-menus depending on the specific USSD structure.
- You may be prompted to enter your KPLC account number. Enter the first part of your account number, typically excluding the hyphen and the following digits (e.g., for account number 564898-01, enter 564898).
- Once you confirm your account details, you’ll receive a message displaying your current bill information. This might include your outstanding balance, due date, and possibly your consumption details.
Additional Points to Consider
- There are no charges associated with using the *977# USSD service for KPLC.
- The USSD service works on all mobile networks in Kenya.
- While the USSD service provides a quick overview of your bill, it might not offer all the details available on your online KPLC account or a physical bill.
Alternatives for Checking Your KPLC Bill
- SMS: You can send an SMS with the first part of your KPLC account number to 95551. You’ll receive a reply with your bill details. Standard SMS charges apply.
- Online: You can access your KPLC account online through their website (https://www.kplc.co.ke/) and view your bill details.
- KPLC App: Download the KPLC app for your smartphone and access your bill information there.
By utilizing the USSD service or any of the alternative methods mentioned above, you can easily stay informed about your KPLC bill and manage your electricity consumption effectively.
Read also: Know How to Check KPLC Bill Online Portal
