The Nairobi Expressway offers a smooth and efficient driving experience, but keeping your Electronic Toll Collection (ETC) account or Manual Toll Card (MTC) topped up is crucial for seamless travel. Here’s how to conveniently top up your Expressway account using M-Pesa:
Two Primary Ways to Top Up Your Expressway Account with M-PESA
*1. Using the 819# USSD Code:
This is the simplest and most widely used method. Here’s what to do:
- *Dial 819#: Open your phone’s dialer and enter the USSD code *819#. Press send.
- Select “Top Up Expressway”: From the displayed menu, choose the option for “Top Up Expressway.”
- Indicate Payment Type: You’ll be asked whether you’re paying for an ETC account or an MTC card. Select the appropriate option.
- Enter Account/Card Details: Depending on your selection (ETC or MTC), provide the necessary details.
- For ETC accounts: Enter your vehicle registration number.
- For MTC cards: Enter the 16-digit number on your MTC card.
- Specify Top Up Amount: Input the desired amount you want to top up your account or card with.
- Enter M-Pesa PIN: For security purposes, enter your M-Pesa PIN.
- Confirm and Send: Double-check all the information (payment type, account/card details, amount) before confirming the transaction. Once everything is correct, send the request.
2. Using the Nairobi Expressway App:
The Nairobi Expressway app offers another way to top up your account. Here’s how:
- Download and Install the App: If you haven’t already, download and install the Nairobi Expressway app from the Google Play Store or Apple App Store.
- Login or Create an Account: If you have an existing account, log in using your credentials. Otherwise, create a new account within the app.
- Navigate to Top Up Section: Locate the section dedicated to top-ups within the app. This might be labeled “Top Up” or “Manage Account.”
- Choose Payment Method: Select M-Pesa as your preferred payment method.
- Enter Account/Card Details: Similar to the USSD method, provide the necessary details for your ETC account or MTC card.
- Specify Top Up Amount: Enter the amount you want to add to your account or card.
- Complete M-Pesa Payment: Follow the prompts within the app to initiate the M-Pesa payment. This might involve entering your M-Pesa PIN and confirming the transaction on your phone.
Benefits of M-Pesa Top Up
- Convenience: Top up your Expressway account anytime, anywhere, directly from your phone using M-Pesa’s vast network.
- Security: Both methods utilize M-Pesa’s secure PIN system for added protection.
- Speed: Transactions are processed in real-time, reflecting instantly on your Expressway account balance.
Additional Tips:
- Ensure you have enough airtime balance on your phone to complete the USSD transaction.
- Keep your M-Pesa app updated for the latest features and security patches.
- The Nairobi Expressway website (https://nairobiexpressway.ke/) offers a comprehensive FAQ section that can address further inquiries.
By following these steps and utilizing the convenient M-Pesa top-up options, you can ensure a smooth and hassle-free journey on the Nairobi Expressway.
