How to Do Self Meter Reading KPLC

Tired of estimated bills that don’t reflect your actual energy consumption? Kenya Power (KPLC) offers a convenient solution: self meter reading! By submitting your own meter readings, you can ensure your bills are accurate and avoid any surprises.

Who can benefit from self meter reading?

This service is available for KPLC postpaid customers. If you’re unsure about your account type, you can contact KPLC’s customer care.

Why should you do self meter reading?

Accurate billing: Self meter reading eliminates the possibility of estimated bills that might not reflect your actual usage. This can lead to significant cost savings in the long run.
Greater control: Take charge of your energy consumption by monitoring your meter readings regularly. This can help you identify areas where you can potentially reduce your usage and lower your electricity bill.

How to do self meter reading with KPLC

There are two ways to submit your meter readings to KPLC:

*USSD Code (977#):
1. Dial *977# on your phone.
2. Select “Postpaid Services.”
3. Choose “Bill.”
4. Select “Self Reading.”
5. Enter your KPLC account number.
6. Choose your active meter account.
7. Input your meter reading (all digits, including leading zeros).
8. Submit your reading.

Important points to remember:

You can only submit meter readings within three days of the scheduled reading period.
If you’re a registered self-reader, you’ll receive monthly prompts to submit your readings via USSD.
Not registered for self-reading yet? No problem! You can easily register through the USSD menu.

Alternative method: MyPower App

For smartphone users, the MyPower app offers another convenient way to submit meter readings. Download the app from the Google Play Store or Apple App Store and follow the in-app instructions for self meter reading.

Additional tips for accurate self meter reading:

Locate your meter: Your meter is usually installed outside your premises. It might be on a wall, post, or meter box.
Identify your meter type: There are two main types of meters – digital and analog (dial).
Taking the reading:
- Digital meter: Simply record all the digits displayed on the screen.
- Analog meter: Read the numbers on the dials from right to left. Note down all the digits, including leading zeros. If a dial is between two numbers, record the lower number (except for dials between 9 and 0, where you should record 9).

By following these steps and tips, you can easily submit your meter readings to KPLC and ensure you receive accurate bills that reflect your actual energy consumption. Embrace the convenience and control of self meter reading with KPLC!