Ever accidentally deleted that crucial KPLC token message just when you needed it most? Don’t panic! Retrieving your latest token is easier than you think. This guide will show you two quick methods to get your power back on track.
Method 1: Leverage the 977# USSD Code (Free & Convenient)
Kenya Power offers a handy USSD code specifically designed for situations like this. Here’s how to use it:
- *Dial 977# on your mobile phone.
- Navigate to the “Prepaid Services” option.
- Select “Latest Token”.
- Enter your prepaid meter account number.
- You’ll receive a message containing the details of your last three KPLC tokens.
Method 2: Check the KPLC Self Service Portal (For Additional Transaction History)
If you need to access more than the last three tokens, the KPLC self service portal is your friend. Here’s how to find your token history:
- Visit the KPLC self service portal (https://selfservice.kplc.co.ke/).
- Click on “Bill/Meter Query” on the right side of the screen.
- Enter your KPLC account number.
- Click “Search”.
- You’ll see a list of your past token transactions on the screen.
Bonus Tip: Save Time by Enabling SMS Backup
To avoid future headaches, consider enabling SMS backup on your phone. This ensures a copy of your messages is stored in the cloud, allowing you to restore them if needed.
By following these simple steps, you can recover your lost KPLC token message and keep your home powered on!
Read also if you need: How to Buy KPLC Tokens via Airtel Money
