Living in Nyeri and facing an electricity issue? Don’t worry, Kenya Power and Lighting Company (KPLC) has customer care options to get you back on track. This article provides a comprehensive guide to reaching Nyeri KPLC customer care and resolving your electricity-related concerns.
Contacting KPLC Nyeri
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National Contact Center: KPLC operates a national hotline accessible across Nyeri. Reach them at 97771, 0703 070 707, or 0732 170 170. These lines are ideal for general inquiries, reporting faults, or following up on existing requests.
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Nyeri Branch Office: For matters requiring in-person assistance, visit the KPLC Nyeri branch located at Diana Centre, Rware Temple Road. Their operating hours are from 8:00 AM to 5:00 PM, Tuesday through Saturday. They are closed on Sundays and Mondays.
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USSD and Telephone Number: For quick account information or meter reading submissions, dial *977# using your mobile phone. Alternatively, you can call the KPLC national number +254 203201000.
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Email: While not the fastest option, you can also send an email detailing your concern to [email protected].
Before Contacting KPLC
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Have your account details ready: This includes your account number or meter number to expedite the service process.
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Specific details: The more specific you are about your issue, the faster KPLC can assist you. For power outages, note the time it started and any affected appliances.
Additional Resources:
- For information on KPLC services and online tools, visit their website at [https://www.kplc.co.ke/].
By utilizing the options mentioned above, you can connect with Nyeri KPLC customer care and receive the support you need for your electricity connection.
Check also: KPLC Online Customer Care
