Keeping track of your KPLC token balance is essential to avoid power outages. Luckily, checking your balance can be done directly on your meter using the Customer Interface Unit (CIU). This article will guide you through the process depending on your meter model.
Before you begin
- Locate your CIU. It’s a small box usually mounted near your meter.
- Ensure the CIU is properly plugged in and switched on (if applicable).
Checking Balance on Meter
There are two main meter models used by KPLC: InheMeter and Hexing. The process for checking the balance differs slightly between them.
Checking Balance on InheMeter
- Press the 0 button twice, followed by 3.
- Press OK or Enter.
- The CIU screen will display your remaining credit balance.
Checking Balance on Hexing Meter (2023 Model)
- Press 0 twice, followed by 4.
- Press OK or Enter.
- The CIU screen will display your remaining credit balance.
Additional Tips:
- If you’re unsure of your meter model, consult your KPLC bill or contact their customer service.
- Some meters might have slightly different codes for checking the balance. You can find the specific codes for your meter model in the user manual or by searching online for “[KPLC meter model name] user manual”.
- KPLC also offers alternative methods for checking your balance, such as SMS or email. Visit the KPLC website or contact their customer service for details on these options.
By following these steps, you can easily check your KPLC token balance and stay on top of your electricity consumption.
Read also if you need: USSD to Check KPLC Bill
